Privacy Policy for 7scom Philippines Players

1. Who We Are

7scom operates the online casino and betting platform accessible at 7scom.best, serving players in the Philippines. For the purposes of this Privacy Policy, 7scom is the data controller responsible for personal information collected through the platform.

If you have questions about how your data is handled, you can contact the 7scom team at support@7scom.best. We will respond to data-related enquiries within a reasonable timeframe and, where required by applicable law, within the statutory period.

2. Data We Collect

The personal information 7scom collects falls into several categories. Not all data is collected from every player — the specific data collected depends on your account activity, the verification steps completed, and how you interact with the platform.

7scom does not collect sensitive personal information beyond what is strictly required for identity verification and regulatory compliance purposes. We do not request information about race, religion, political opinion, or health status unless it is directly relevant to a responsible gaming assessment you have initiated.

3. How We Collect Your Data

7scom collects personal information through the following channels:

• Directly from you — when you fill in registration forms, submit verification documents, make a deposit or withdrawal request, contact support, or update your account details.
• Automatically through the platform — technical and usage data is collected as you interact with the 7scom website. This includes your IP address, device information, browsing behaviour on the site, and session activity.
• From payment providers — when you process a transaction through GCash, Maya, a bank transfer, or another supported payment method, the provider communicates transaction status and reference data with 7scom to confirm payment completion.
• From third-party verification services — where identity verification is conducted using a third-party provider, that provider may return verification status and flagged data to 7scom.

4. Why We Use Your Data

7scom processes personal data for the following specific purposes:

• Account administration — creating and maintaining your 7scom account, authenticating your login, and managing account settings.
• Payment processing — enabling deposits and withdrawals in PHP, confirming transaction completion, and resolving payment disputes.
• Identity and age verification — confirming that account holders meet the minimum age requirement and that the identity provided is genuine.
• Fraud prevention and security — identifying and blocking suspicious activity, including duplicate accounts, payment fraud, and automated bot access.
• Regulatory compliance — fulfilling obligations under applicable law, including record-keeping, anti-money laundering requirements, and cooperation with authorised regulatory enquiries.
• Responsible gaming — monitoring activity patterns to support responsible gaming tools, identifying unusual behaviour that may indicate a problem, and administering self-exclusion requests.
• Customer support — responding to your queries, investigating complaints, and maintaining a record of communications to resolve disputes.
• Platform improvement — analysing aggregate usage data to improve the 7scom interface, game selection, and payment processes.
• Marketing communications — where you have given consent, sending promotional information about 7scom offers. You can withdraw this consent at any time through your account settings or by contacting support.

5. Legal Basis for Processing

7scom processes personal data under the following legal bases, consistent with applicable Philippine data protection law:

• Contractual necessity — data processed to administer your account, process payments, and deliver the service you signed up for.
• Legal obligation — data processed to comply with applicable law, including identity verification, financial record-keeping, and regulatory reporting.
• Legitimate interests — data processed for fraud prevention, security, and platform improvement, where those interests do not override your privacy rights.
• Consent — data processed for optional purposes such as marketing communications, where you have explicitly agreed. You may withdraw consent at any time without affecting the legality of prior processing.

6. Sharing Your Data

7scom does not sell personal data to third parties. We share personal information only in the following circumstances:

• Payment providers — transaction data is shared with the relevant payment provider (such as GCash, Maya, or a Philippine bank) to process your deposit or withdrawal.
• Identity verification providers — where a third-party service is used to verify your identity, the relevant documents and data are shared for that purpose only.
• Game content providers — limited technical data such as session identifiers may be shared with game providers to deliver and authenticate your gaming sessions.
• Regulatory and legal authorities — 7scom may be required to disclose personal data to law enforcement, regulatory bodies, or courts when compelled by applicable law.
• Service providers acting on our behalf — companies that assist with IT infrastructure, customer support, or analytics may access data within the scope of their service agreement with 7scom. They are contractually bound to handle data only as instructed.

All third parties who access 7scom player data are subject to appropriate data protection obligations. Where data is transferred outside the Philippines, 7scom ensures that adequate safeguards are in place consistent with applicable law.

7. Cookies and Tracking Technologies

7scom uses cookies and similar tracking technologies when you access the platform. These are small data files stored on your device that help the site function correctly and allow us to understand how the platform is being used.

• Essential cookies — required for the platform to function. These include session cookies that keep you logged in and maintain your game state. Blocking them will prevent normal use of the site.
• Analytics cookies — used to understand how players navigate the platform, which pages are visited most, and where technical issues occur. This data is aggregated and not linked to individual identities.
• Security cookies — used to detect and prevent fraudulent access attempts and to support account security processes.

Most browsers allow you to manage cookie preferences through their settings. Restricting essential cookies will affect your ability to use 7scom normally. Non-essential cookies can be disabled without preventing basic platform access.

8. Data Retention

7scom retains personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law.

• Account data is retained for the duration of your account's active status and for a defined period afterward as required by financial record-keeping obligations.
• Transaction records are retained for the period required under applicable financial regulation, which may extend beyond account closure.
• Identity verification documents are retained for the period required by anti-money laundering and identity verification law.
• Support communications are retained for a reasonable period to allow dispute resolution and quality review.
• Data processed solely on the basis of your consent — such as marketing preferences — is deleted when you withdraw that consent, subject to any overriding legal retention requirement.

When data is no longer required, 7scom takes appropriate steps to delete or anonymise it securely.

9. Security

7scom implements technical and organisational measures to protect personal data from unauthorised access, alteration, disclosure, or loss. These include encrypted data transmission, access controls that limit data visibility to authorised personnel, and regular security review processes.

No online platform can guarantee absolute security. You play an important role in protecting your own account by:

• Keeping your 7scom password unique and not sharing it with anyone.
• Not leaving your account logged in on a shared or public device.
• Contacting 7scom support immediately if you suspect unauthorised access to your account.
• Being alert to phishing attempts — 7scom will never ask for your password or OTP by email, SMS, or chat.

If a data security incident occurs that may affect your personal data, 7scom will notify affected account holders and, where required, the relevant regulatory authority, in accordance with applicable law.

10. Your Rights

As a data subject under applicable Philippine law, you have the following rights in relation to your personal data held by 7scom. To exercise any of these rights, contact support at support@7scom.best:

• Right to be informed — to know what personal data 7scom holds about you, why it is processed, and how long it will be kept.
• Right of access — to request a copy of the personal data 7scom holds for your account.
• Right to rectification — to request correction of inaccurate or incomplete personal data.
• Right to erasure — to request deletion of personal data in specific circumstances, such as when processing is no longer necessary and no legal obligation requires retention.
• Right to object — to object to processing based on legitimate interests, including direct marketing.
• Right to data portability — to receive personal data you have provided to 7scom in a structured, commonly used format, where technically feasible.
• Right to withdraw consent — to withdraw consent to optional processing (such as marketing) at any time without affecting prior lawful processing.

7scom will respond to data rights requests within a reasonable period. Some requests may be subject to identity verification before they are actioned. Certain rights may be limited where compliance with legal obligations takes precedence.

11. Minors

The 7scom platform is strictly for adults aged 18 and above. 7scom does not knowingly collect personal data from minors. If it becomes apparent that personal data has been collected from a person under the age of 18, that data will be deleted promptly and the associated account closed.

Parents and guardians are responsible for ensuring that minors in their household do not access 7scom accounts. Logged-in devices should not be left accessible to younger family members. If you believe a minor has accessed or registered on 7scom, contact support immediately at support@7scom.best.

12. Changes to This Policy

7scom reserves the right to update this Privacy Policy at any time. When material changes are made — changes that affect how your data is used or your rights in relation to it — registered account holders will be notified through their registered email address or through an in-platform notice.

The updated policy will be published on this page with a revised effective date. Continued use of the 7scom platform after a policy update constitutes acknowledgement of the revised terms. If you do not agree with any changes, you should stop using the platform and request account closure.

13. Contact and Data Complaints

For any question, request, or concern related to this Privacy Policy or the personal data 7scom holds for your account, contact us at:

Email: support@7scom.best

Please include your registered account email address and a clear description of your request. Data rights requests will be handled within the timeframe required by applicable law.

If you are not satisfied with 7scom's response to a data concern, you may have the right to escalate to the relevant data protection authority under Philippine law. 7scom encourages you to contact us first so we have an opportunity to address your concern directly.